From start to finish, customer service and follow-through were outstanding. Everything could not have gone more smoothly and I am very pleased that we went through Townstone to do our re-fi!
I am very happy that I contacted Townstone Financial. Their service was prompt, professional and honest. I would highly recommend them.
Tinley Park, IL
I was very happy doing business with Townstone Financial. I like to deal with REAL people who are NOT afraid to tell it like it is. I’m so sick of this PC sales world of insulting numb morons who think it’s OK to maintain such a shallow demeanor. Smart people are quick and decisive by cutting through the lies and manipulative methods of soaking you for additional fees and they get the job done.
That’s what did for me, and I will always call there for advice and counsel regarding my future needs. I am so glad for the radio show which is very entertaining much less educational. Had it not been for that I may not have found this great company.
I recently used Townstone Financial to refinance my home and all went perfectly. The service was outstanding!! Everyone I dealt with was very helpful and made my experience easy and pleasant. I highly recommend them to everyone. They are a top-notch company!
Townstone financial is one of the best groups around. It’s not too often you can find a no BS mortgage professional who is as creative and truly looks out for the best interest of their clients. Anyone can do a mortgage but they actually go the extra mile and give their clients a plan not just a rate, a program but an actual plan. Watch out for all the bait and switch lenders out there but they are def not one of them
I have been using Townstone Financial since it opened. They have financed my acquisition of two homes and 3 -4 refinances. I have compared rates to other lenders and consistently this business obtains the lowest rate. The service is tremendous…all questions answered promptly. I highly recommend this for your home finance needs. I have referred several friends and clients to him.
Vernon Hills, IL
Barry at Townestone Financial was recommended to us by our Financial Advisor to inquire about refinancing. The entire process was handled over the phone and/or by e-mail making it very convenient. Barry was very helpful and answered all our questions. Best of all, he got us an incredible rate! The title company even came to our house for the closing – great service.
We would recommend Barry and Townestone to anyone looking for a mortgage or re-fi.
I have used Townstone for many purchases and refinancings over time. Each and every time, I felt like I got the best mortgage rate, the company kept me on track in getting them all of the necessary paperwork, and they handled everything in a very professional, efficient, and timely manner. Townstone even calls me when the rates drop so I do not have to keep up with the market. You cannot go wrong with Townstone.
It’s been a year this week since I bought my first place in Noble Square. After saving and living with the parents for a few years (My dad actually suggested Townstone after hearing about them on AM radio) I was ready to make the move- but was a little hesitant to pull the trigger until I spoke with Townstone about the owning advantages especially when buying in a bad market.
Bottom line was my broker Lin T. made it really easy to work with him- clear, honest, to the point which I really needed not having gone through the process before.
I definitely felt Townstone took the time. They followed up with me this spring when rates dropped and took my interest rate from 5.8 to 5.0. Great broker who I will definitely continue working within the future.
Wicker Park, Chicago, IL
I’ve been a customer of Townstone for years and have always been very satisfied with their rates and service. Their staff is very knowledgeable and professional. I always talk to several mortgage providers before doing a loan, and always find myself using Townstone. You can’t go wrong with these guys.
I have worked with Townstone Financial on several real estate transactions over the last 7 years. The days of no-hassle financing are long gone but Townstone has adjusted extraordinarily well to the revised demands and restrictions of today’s market. The loan officers are knowledgable, trustworthy and friendly.
Every single employee in the operations department is efficient and professional with a sincere desire to help the consumer/customer. You can depend on Townstone to get you placed in the right loan program with the best terms/rates available. Keep up the great work, Townstone!!!
I’ve used Townstone Financial in connection with purchasing three homes. Recently, I refinanced my mortgage at an amazing rate. The staff processed my loan quickly and without a lot of hassle. The closing took place when it was convenient for me and went as smoothly as possible.
There no hidden fees and everything was explained to me thoroughly. These guys are honest pros looking out for the consumer. They are looking to build long-term relationships, and not make a quick buck from one loan. I’ve have referred, and will continue to refer ,Townstone to my friends and family. There is no higher compliment.
Having 3 loans/refi’s under my belt with them, I can say that Townstone has made navigating the complicated world of mortgages much less stressful then I was used to.
They are always very honost and helpful throughout the process. I ask a lot of questions and they were always willing to spend the time explaining the details. I am confident that the advice I receive is honost and that these guys know what they are talking about.
I have already recommended Townstone to several friends and family and will continue to do so.
I’ve re-financed through Townstone Financial several times since they first started. My experiences there have been nothing short of terrific. They’ve taken the time to explain the process to me and have always delivered quickly. I’d recommend them to anybody.
Townstone was fantastic! I struggled with so many other businesses to help me refinance and Townstone was able to take care of everything I needed. Would highly recommend and use again!
I was a first-time homebuyer and my experience could not have been easier. I was given a list of all the paperwork I needed to submit and the dates I needed to submit everything by to close on time and received reminders to submit missing paperwork. Alex and his team were very helpful and answered all my questions. My closing could not have been easier for my first time. I would definitely recommend Townstone.
San Francisco, CA
After my divorce, I tried refinancing my home twice – both times unsuccessfully. I called Townstone after hearing their commercial on the radio. I was SHOCKED at how quickly they got me approved and closed on my house. I saved a little under $8,000!!!!!! Ira Schwartz was my loan manager. He and his team were always professional and helpful. I can’t say enough about the team I had and Townstone Financial! Thank you!
We were looking to take advantage of the low-interest rates and refi our home. We shopped around and the closing cost was just too tough to swallow and the service was very scriptive. I decided to call Townstone and was put in touch with Alec. He was extremely professional, informative and helpful. The process was pretty painless and we were able to reduce our mortgage from 30 to 15 years with no major increase in payments and no closing.
I hadn’t purchased a home in over 15 years so I shopped for a lender
pretty thoroughly before making my decision and that ended up being with Zach at Townstone. For the month or so it took to purchase and close on my home I felt like I was their top priority. Zach and his team thoroughly explained every step of the process and didn’t just tell me to sign this or sign that.
Around a year later I refinanced to save roughly a full percent after rates dropped sharply and saved quite a bit of money per month and this couldn’t have been any easier, all I basically had to do was show up at the closing. He’s now helping my daughter buy her first home, so that alone should show my confidence.
Coach Dan W.
Zach was extremely helpful throughout the mortgage process. He was easy to reach, readily available by phone and email whenever we had a question. Zach was knowledgeable and provided us guidance on the type of loan that was the best fit for us. Most importantly, besides for the great customer service, Townstone had the lowest rate of any lender we had contacted
Townstone made the whole refinance process stress free. I did my due diligence and found that the had the best deal anywhere. Barry and Zach were wonderful and helped me make very sound financial decisions. I would highly recommend them to anyone looking to refinance their home. Zach even showed up at the signing with a wonderful cookbook as a gift! I can’t say enough nice things about my experience.
Be sure to catch them on the radio on Saturdays between 1 – 2 pm on AM560. Great financial tips.
Thank you Zach and everyone at Townstone for all their support and making this a positive experience!
I did a refinance and a new mortgage (different property ) with Zach Schwartz from Townstone in the last 12 months. He did a great job answering all my questions and he got back to me right away.
Everything was laid out and there were no surprises in both transactions. I would recommend him to anyone. I have worked with several mortgage brokers in 35 years and he was the best.
Tinley Park, IL
I purposely posted to this service because I want everyone to know that this agency came through for my family when no other banks/services would give me a chance. I had a tough case. My husband had been a full-time student and then out of work for three years, having landed a decent paying job just 6 months ago and I, still in school, have little in w-2s to show for myself. Our home-equity loan of 60 K was coming due this year, and coupled with 100 K for tuition (and growing) and a personal loan for 190 K which we couldn’t pay interest on for over a year, I didn’t know who would help us, but I didn’t want to lose the house. I didn’t even have enough to cover remaining tuition and a dissertation. My only saving grace was a good credit score.
Bank of America solicited us and after spending hours and days submitting paperwork (and “communicating”) we were refused for the issues that I spelled out at the outset to them. US Bank wouldn’t even talk to me (try wading through their phone tree) even though I held the home equity with them (not my choice). Forays into a loan shark operation netted a best interest rate at 8.5% while SoFi’s computers couldn’t handle my numbers. I didn’t know where to turn.
I even called up a mortgage broker advertised on 820 AM who didn’t return a call after my husband took a day off to talk to him! Then I heard Townstone Financial’s ad on the same station. I talked to Ira who came up with a brilliant idea that I was able to take advantage of to reduce my debt ratio. Now, I looked like a better risk.
I also was able to get a loan for more than I thought I could ask for. I was treated with kindness. How much would you pay for someone to find a creative solution to your grave-outlook problem? Ira is brilliant. After reading some of the other reviews, I can tell you that Ira followed-up with me and kept me notified of where we were at with frequency. He called to make sure the closing went well. Yesterday, I deposited an enormous check into my acct. It is done. How do I thank Townstone for treating me like a human being? By giving you this unsolicited testimonial.
Contacted Townstone after a few talks with the local bank. He never swore and was professional. My wife and I drove him nuts with questions and we closed with no issues. I never had to meet him and he or his assistant were easily accessible. I recommend him to others on a regular basis. He was creative with the money we had coming back from the seller and it saved us some big $$. Highly recommend this group.
When my wife & I were in the market for our 1st home here in Chicago (less than 2 years ago), Zach (and Townstone) came highly recommended. From the very first email/phone conversation with Zach, I knew I was in good hands. Zach was extremely knowledgeable, efficient and demonstrated superior customer service throughout and still til this day. My realtor had given me his 3 mortgage lenders to consider, which I did. I had those 3 along with Zach, and Townstone, prepare their Good Faith Estimates.
And as no surprise, Townstone came in well under the other 3 competitors on both the interest rate and the closing costs. A year later, Zach calls me up and says rates have dropped and he can drop my rate by 0.25% with zero closing costs, basically free money in my pocket. So now I’m all refinanced with an extra $200/month being saved from the refi and I have Zach to thank for. Zach has looked out for my best interests and still does. That’s how you run a superior business and create a competitive advantage within the workplace. Zach, thank you for everything you do for my family.